Resolving Payment Holds on Your Student Account

A hold on your student account can delay your financial aid disbursement, payments, transcript request, or other University services. Learn about the different types of student account holds and how to resolve them. The holds tool displays any holds on your student record.

• Multiple aged short-term debt

  You have a past-due balance from the previous billing cycle.

  1. Review your student account on TritonLink.
  2. Make your payment:
     • Online with E-Check
     • In person at the Cashier's Office (map)
     • By mail to:
       UCSD Cashier's Office
       9500 Gilman Drive, Dept. 0009
       La Jolla, CA 92093-0009
  3. The hold will be removed when you pay the past-due balance.

• Written off short-term debt

  You have a past-due balance on your student account.

  1. Contact Student Business Services, (858) 822-4727, for more information about the debt.
  2. Pay the outstanding balance with a money order or cashier's check:
     • In person at the Cashier's Office (map)
     • By mail to:
       UCSD Cashier's Office
       9500 Gilman Drive, Dept. 0009
       La Jolla, CA 92093-0009.
  3. The hold will be removed when you pay the past-due balance.

• Long-term loan documentation hold

  You have graduated or dropped below half-time enrollment and did not complete your exit loan counseling requirement.

  1. Complete online exit counseling.
  2. Contact Student Business Services, (858) 822-4727, to request the hold be removed.

• Long-term loan delinquency

  You graduated or left the University and are past due on your Perkins or University Loan repayment.

  1. Contact Student Business Services, (858) 822-4727, and speak with a loan counselor.
     • Request more information about your account and the debt.
     • Ask if you'll need to pay the outstanding balance with a money order or cashier's check.
  2. The hold will be removed when you pay the outstanding balance or complete the necessary steps to update your account status.

• Triton Registration Installment Plan (TRIP) hold

  You have not paid your last TRIP installment.

  1. Pay the outstanding TRIP installment and other past-due charges:
     • Online with E-Check
     • In person at the Cashier's Office (map)
     • By mail to:
       UCSD Cashier's Office
       9500 Gilman Drive, Dept. 0009
       La Jolla, CA 92093-0009
  2. Notify Student Business Services, (858) 822-4727, that you made the payment.
  3. Student Business Services will remove the hold.

• E-Check
  Electronic Check

  You have more than three returned E-Check payments.

  1. Contact Student Business Services to discuss your account if you are having difficulty with the E-Check system
  2. Make your payment
     • In person at the Cashier's office (map)
     • By mail to:
       UCSD Cashier's Office
       9500 Gilman Drive, Dept. 0009
       La Jolla, CA 92093-0009